Shipping & Returns
Shipping Policy
Domestic
We offer RM 40 shipping fee for all domestic shipping within Malaysia except for Johor Bahru. The shipping fee for Johor Bahru is RM 10, however, we offer a free of charge shipping fee for Johor Bahru orders that are RM 68 and above.
It is estimated that your product (s) will be delivered within 1-4 working days. Delivery services are unavailable during Sunday.
International
Unfortunately, we are only able to deliver within Malaysia for the time being. Please contact us at [email protected] to let us know your interest in our products.
Duties and Taxes
Deliveries outside of Malaysia may be subject to the destination country’s duties and taxes. Lollipop Fresh Marketplace is not responsible for any taxes or duties imposed by the customs authorities.
Returns and Refund Policy
We are sorry to announce that Lollipop products are not refundable / exchanged. We cannot be held responsible for products damaged or lost in, therefore we recommend an insured and trackable mail service.
Questions
If you have any questions concerning our return policy,
please contact us at: 018-2882526 or email to your email address: [email protected]